adc8's Privacy Policy
The security of your personal information is our top priority — adc8 protects your privacy through SSL encryption and strict data security measures.
Table of Contents
Introduction & Scope
This Privacy Policy describes in detail our commitments and practices regarding the collection, storage, processing, and use of personal information of users of the adc8 platform. It applies to the website https://adc8.mom and all services provided under it.
By registering on our website, browsing it, or using any of our services, you are considered to have accepted the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services and contact our support team.
adc8 believes that user privacy is a fundamental right. We want to be transparent about what information we collect, why we collect it, and how it is used. This policy is presented in clear, easy-to-understand language so that all our users can follow it without difficulty.
Information We Collect
adc8 collects the following types of information as needed to provide its services:
2.1 Registration & Identity Verification Information
- Full name and date of birth
- Mobile number and email address
- National ID card or passport details (for identity verification)
- Country and region of residence
- Account login details (username and encrypted password)
2.2 Financial Transaction Information
- Mobile banking numbers (bKash, Nagad, Rocket, Upay)
- Deposit and withdrawal amounts and transaction history
- Payment method details — however, full account numbers are never stored on our servers
2.3 Usage Information
- Game play history, bet amounts, and results
- Time spent on the site and navigation patterns
- Device information: IP address, browser type, operating system
- Login time, date, and geographic location (country level only)
2.4 Communication Information
- Records of communication with our support team via live chat or email
- Details of complaints, requests, and feedback
Purpose of Data Use
adc8 uses collected information only for the following legitimate purposes:
- Account Management: Completing the registration process, ensuring login security, and providing account-related services.
- Identity Verification: Confirming user identity for anti-money laundering (AML) and fraud prevention purposes.
- Financial Transaction Processing: Managing secure deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
- Responsible Gaming: Monitoring gaming behaviour to identify risk of addiction and providing support when needed.
- Platform Improvement: Analysing user experience to improve the site's functionality and design.
- Security Protection: Preventing cyber attacks, fraud, and unauthorised access.
- Customer Support: Providing assistance via 24/7 live chat and email.
- Bonus & Promotion Management: Correctly applying welcome bonuses and other offers.
We do not use your information for any purpose beyond those listed above. If we need to use your data for a new purpose, you will be informed in advance.
Data Security Measures
adc8 has put in place industry-standard technical and administrative measures to protect your information:
- SSL/TLS Encryption: All data exchanged between our site and your device is secured with high-grade SSL encryption.
- Password Hashing: Your password is never stored in plain text — it is stored only through a strong hashing algorithm.
- Two-Factor Authentication (2FA): An additional layer of security is available when accessing your account.
- Regular Security Audits: Regular security assessments are conducted to identify vulnerabilities in our systems.
- Access Controls: Only authorised staff can access the data they need — a "need-to-know" policy is followed.
- Firewall & Intrusion Detection: Advanced firewalls and intrusion detection systems are active at the server level.
- Data Backup: Data is regularly backed up in encrypted form.
However, it is not possible to guarantee 100% security on the internet. We make every effort, but in the event of a security breach, we will notify you within a reasonable time.
Cookies & Tracking Technologies
The adc8 website uses cookies and similar technologies. Cookies are small text files stored in your browser.
6.1 Essential Cookies
These cookies are required for the basic operation of the site — maintaining login sessions and saving language preferences. Disabling them will prevent the site from functioning properly.
6.2 Performance Cookies
These cookies are used to understand which parts of the site are most used. The data collected through them remains anonymous.
6.3 Cookie Controls
You can disable non-essential cookies at any time by changing your browser settings. However, this may limit some features of the site.
Data Retention Period
We retain your information only for as long as it is necessary or legally required:
- Active Account Information: Retained for as long as your account remains active.
- Transaction Records: Financial transaction data is kept for a defined period after account closure due to legal obligations.
- Gaming History: Gaming records are retained for responsible gaming assessment and dispute resolution.
- Communication Records: Customer service conversations are retained for the necessary period.
After account closure, we securely delete or anonymise your personal information within the required timeframe.
Your Rights
As a user of adc8, you have the following rights:
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: If any of your information is incorrect or incomplete, you may request that it be corrected.
- Right to Erasure: In certain circumstances you may request that your information be deleted (however, some information may not be erasable due to legal obligations).
- Right to Object: You may object to specific uses of your information.
- Data Portability: You may request your information in a structured, machine-readable format.
- Right to Withdraw Consent: You may withdraw your consent at any time, though this does not invalidate prior processing.
To exercise these rights, email [email protected] or contact our 24/7 live chat. We will respond to your request as quickly as possible after proper verification.
Protection of Minors
adc8 is a platform operated exclusively for users aged 21 and above. We do not knowingly collect information from any minor. Age verification measures are in place at the time of registration.
If a parent or guardian suspects that their minor child has registered on our platform, please contact [email protected] immediately. We will promptly close that account and delete the related information.
We believe in responsible gaming and are committed to keeping minors away from online gaming.
Changes to This Policy
adc8 reserves the right to modify or update this Privacy Policy as needed. For any significant changes, we will:
- Update the "Last Updated" date at the top of this page.
- Notify registered users via email or an in-platform notice.
- Provide reasonable advance notice before significant changes take effect.
If you continue to use the platform after changes are made, you are considered to have accepted the updated policy. We recommend reviewing this page regularly.
Contact
If you have any questions, concerns, or requests about this privacy policy, please contact us:
[email protected]
Available 24/7 — support in Bengali and English
Our privacy team will verify your request and do their best to respond promptly. Your satisfaction and data security are our highest priority.
Your information is completely safe at adc8
Through SSL encryption, fair play policy, and 24/7 support, we keep your gaming experience safe and enjoyable.